Friendly, certified engineers. Average fix time under 40 minutes. Secure remote assistance that reaches you in about 90 seconds.
Trusted by 1,240+ businesses · 4.9/5 from 2,312 reviews · First response in < 5 min
One team for your desktops, networks, email and cloud — with a direct line to real engineers, not a call-centre.
Our engineers connect securely to your machine in under two minutes and fix it while you watch. No jargon, no waiting.
Managed antivirus, endpoint protection and tested off-site backups. Sleep well knowing your data is safe — and restorable.
Design, install and monitoring of your office network and Wi-Fi. We keep meetings on Teams, not on "why is the internet slow".
Migration, administration and security for Exchange, Microsoft 365 and Google Workspace — spam, sync, sharing and more.
Server patching, virtualisation and cloud hosting with 99.9% uptime monitoring. We handle the boring parts for you.
Flat monthly price, unlimited support, proactive maintenance and a named account engineer who knows your setup.
Three steps. Most tickets are closed before your coffee is cold.
Call, chat or start an online session. Our engineers triage the issue and confirm a fix path — no credit card needed.
You install TechLink Remote (our secure access tool, powered by our partner platform). We verify you on a call before connecting.
Every action is visible and recorded. You can pause or stop the session at any time. Fixed, or you don't pay.
2,312 verified reviews across Trustpilot, Google and Feefo — 4.9 out of 5.
"The printer was down, the sales team was angry, and within eleven minutes a real engineer had fixed it remotely. I still don't know how they did it, but they did."
"We've used three other providers. IT ProTech is the first one that actually picks up the phone. Their monthly report alone is worth the fee."
"Phishing email got past our filters and I was sweating. They were on my machine in two minutes, contained it, and had a full report by lunch. Brilliant."
No setup fees on annual plans. Prices per workstation, before VAT.
The things customers ask before we start working together.
Our next technician is free in under 2 minutes. Start a secure remote session — it takes 60 seconds to set up.
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