📞 0800 555 0142  |  ☉ Mon–Fri 07:00–20:00, 24/7 for premium plans ISO 27001:2022  ·  Cyber Essentials Plus  ·  Customer Portal

Remote support in under 2 minutes

Start a secure session and one of our 14 online engineers will join you. We verify you by phone before connecting — you can pause or stop at any time.

Download TechLink Remote

v4.2.1 (build 2026.09.14) · 4.8 MB · Signed binary · Powered by our remote collaboration partner platform

🔒 256-bit encrypted session · Nothing is installed without your consent · Tool self-removes after the session ends

Already a customer? Skip the download:

Enter your support code and we'll call you right away:

TL-000000

Safe, verified, and on your terms

We know remote tools are often used by scammers — which is exactly why we're transparent about how ours works.

📞
Phone verificationWe call you back on your saved number before any connection is made.
👁️
Visible sessionsA green bar stays on your screen showing our engineer's name and role. You see every click.
🧹
Self-removingTechLink Remote is session-only. It uninstalls itself when the session ends — no background agents.
📜
Fully auditedEvery session is recorded under our ISO 27001 policy. You can request the log at any time.

Support safety — protect yourself

These rules apply to every support company, including us:

We will never ask for your bank details, full passwords or one-time codes over a remote session. Legitimate support verifies you on a call — they don't demand payment via gift cards or crypto.

Unsolicited "support offers" are scams. We only contact existing customers, and only to schedule agreed work. If a message sounds urgent and scary, call us back on the official number: 0800 555 0142.

Check our website yourself. Type itprotechsupport.com into your own browser — never follow links in unexpected emails or texts.

IT ProTech Support💬 Average reply time: 1 minute
Hi there 👋 I'm Alex from IT ProTech Support. How can I help you today?